We have a 100% Money Back Guarantee on our Early Reveal DNA test. If the gender of your baby does not match the result of our test, we will reimburse you the cost of the DNA test.
To initiate a refund, please contact us at firstname.lastname@example.org and provide us with a picture of the certified birth certificate of your new baby (for verification purposes).
To initiate a return, contact us at email@example.com. Please note that return postage is not provided. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at firstname.lastname@example.org. Please note that only EarlyReveal DNA Test is eligible for a return or refund (excludes promotional products, products from partners and service add-ons).