We have a 100% Money Back Guarantee on our Early Reveal DNA test. If the gender of your baby does not match the result of our test, we will reimburse you the cost of the DNA test.
To initiate a refund, please contact us at firstname.lastname@example.org and provide us with a picture of the certified birth certificate of your new baby (for verification purposes).
We're committed to ensuring that you're completely satisfied with your purchase. If for any reason you need to request a refund, we're here to help. Here's some important information:
If you request a refund before your package ships, we'll be happy to issue you a full refund. Please keep in mind that we process orders quickly, so it's important to contact us as soon as possible to avoid any potential fees.
If you need to request a refund after your package has shipped, don't worry - we can still assist you. Just make sure to reach out to us within 30 days of delivery, and we'll process your refund for you. Please note that a $30 fee will be charged to cover the costs of shipping, handling, and processing. After 30 days from the date of delivery, we are unable to issue refunds. Please note that only EarlyReveal DNA Test is eligible for a return or refund (excludes promotional products, products from partners and service add-ons).
If you need to request a refund or speak to a specialist about your order, please don't hesitate to contact our friendly Customer Care team at email@example.com. We're here to make sure you have a great experience with us.